Five 9 Clinches Best Artificial Intelligence Innovation Honor, Called Innovator in Call Center Innovation

.Five9 (FIVN) has actually been awarded the 2024 Aragon Research Technology Honor for Artificial Intelligence Call Centers and called a Forerunner in pair of Aragon Analysis Entire world rumors: artificial intelligence Broker Platforms in the ICC, 2025, and Intelligent Connect With Center, 2025. The company was acknowledged as the absolute most key supplier in the AI Agent Operating systems report.At the primary of Five9’s development is their eyesight for The NEW CX, where Artificial Intelligence Brokers as well as AI-empowered Human Professionals team up to provide hyper-personalized consumer adventures. The business lately offered brand new improvements including Five9 GenAI Center, Five9 GeniusAI, and also Five9 AI Agents.The honor was presented at Aragon Transform 2024 on December 10, 2024, realizing Five9’s ideal use of innovation in market development and disturbance.Five9 (FIVN) ha ricevuto il premio Aragon Study Innovation Award 2024 per i Centri di Contatto AI ed u00e8 stata nominata Innovator in due rapporti di Aragon Investigation Globe: Piattaforme di Agenti AI nell’ ICC, 2025, e Centro di Contatto Intelligente, 2025.

L’azienda u00e8 stata riconosciuta happen il fornitore piu00f9 strategico nel rapporto sulle Piattaforme di Agenti AI.Al centro dell’ innovazione di Five9 c’ u00e8 Los Angeles loro visione per The NEW CX, dove Agenti AI e Agenti Umani potenziati dall’ AI collaborano per offrire esperienze clienti estremamente personalizzate. Di recente, l’azienda ha introdotto nuovi progressi tra cui Five9 GenAI Studio, Five9 GeniusAI e Five9 AI Agents.Il premio u00e8 stato consegnato durante l’Aragon Transform 2024 il 10 dicembre 2024, riconoscendo l’uso visionario della tecnologia da parte di Five9 nell’ evoluzione e nella disruption del mercato.Five9 (FIVN) ha sido galardonada downside el Premio Aragon Research study Development 2024 por sus Centros de Contacto artificial intelligence y nombrada Lu00edder en dos informes de Aragon Research Globe: Plataformas de Agentes artificial intelligence en Los Angeles ICC, 2025, y Centro de Contacto Inteligente, 2025. Los angeles compau00f1u00eda fue reconocida como el proveedor mu00e1s estratu00e9gico en el informe sobre Plataformas de Agentes AI.En el corazu00f3n de la innovaciu00f3n de Five9 se encuentra su visiu00f3n para The brand new CX, donde Agentes AI y Agentes Humanos potenciados por AI colaboran para ofrecer experiencias de cliente hiperpersonalizadas.

Recientemente, Los Angeles empresa ha introducido nuevos avances, incluyendo Five9 GenAI Center, Five9 GeniusAI y Five9 AI Agents.El premio fue presentado en Aragon Transform 2024 el 10 de diciembre de 2024, reconociendo el uso visionario de Los Angeles tecnologu00eda por parte de Five9 en Los Angeles evoluciu00f3n y disrupciu00f3n del mercado.Five9 (FIVN) AI 2024,: ICC AI, 2025, 2025. AI. Five9 AI AI The NEW CX.

Five9 GenAI Studio, Five9 GeniusAI Five9 AI Representatives. 2024 12 10 2024, Five9. Five9( FIVN) a reu00e7u le Prix d’Innovation Aragon Analysis 2024 pour les Centres de Connect with AI et a u00e9tu00e9 nommu00e9e Leader dans deux rapports d’Aragon Investigation Planet: Plates-formes d’Agents AI dans l’ICC, 2025, et Center de Connect with Smart, 2025.

L’entreprise a u00e9tu00e9 reconnue comme le fournisseur le plus stratu00e9gique dans le connection sur les Plates-formes d’Agents AI.Au cu0153ur de l’innovation de Five9 se trouve leur sight put The brand new CX, ou00f9 Representatives artificial intelligence et Professionals Humains soutenus the same level l’AI collaborent pour offrir des expu00e9riences clients hyper-personnalisu00e9es. Ru00e9cemment, l’entreprise a introduit de nouvelles avancu00e9es, notamment Five9 GenAI Center, Five9 GeniusAI et Five9 AI Agents.Le prix a u00e9tu00e9 remis lors d’Aragon Transform 2024 le 10 du00e9cembre 2024, reconnaissant l’utilisation visionnaire de Los Angeles technologie par Five9 dans l’u00e9volution et Los Angeles disturbance du marchu00e9. Five9( FIVN) wurde mit dem Aragon Investigation Technology Award 2024 fu00fcr AI-Kontaktzentren ausgezeichnet und als Leader in zwei Aragon Analysis Entire world- Berichten benannt: AI-Agenten-Plattformen im ICC, 2025, und Intelligentes Kontaktzentrum, 2025.

Das Unternehmen wurde als strategischster Anbieter im Bericht u00fcber AI-Agenten-Plattformen anerkannt.Im Mittelpunkt der Development von Five9 steht ihre Dream fu00fcr The brand new CX, in der AI-Agenten und von AI unterstu00fctzte menschliche Agenten zusammenarbeiten, hyper-personalisierte Kundenerlebnisse zu schaffen. Das Unternehmen hat ku00fcrzlich neue Fortschritte eingefu00fchrt, darunter Five9 GenAI Studio, Five9 GeniusAI und Five9 AI Agents.Der Preis wurde am 10. Dezember 2024 bei Aragon Transform 2024 verliehen und wu00fcrdigte Five9s visionu00e4re Nutzung von Technologie zur Marktentwicklung und- veru00e4nderung.

12/11/2024- 11:30 AM. The firm was actually also named an Innovator in The Aragon Analysis Planet for AI Broker Operating Systems in the ICC, 2025 as well as Aragon Investigation Planet for Intelligent Connect With Center, 2025. SAN RAMON, Calif.– (BUSINESS CORD)–.

Five9 (Nasdaq: FIVN), supplier of the Intelligent CX Platform, has actually been called a champion of the 2024 Aragon Study Development Honor for AI Connect With Centers. Additionally, Five9 has actually been named a Leader in pair of Aragon Study Planet files: artificial intelligence Broker Platforms in the ICC, 2025, as well as Intelligent Call Facility, 2025. This awareness from Aragon Research highlights Five9’s setting as a leader in AI-elevated CX.

The Artificial Intelligence Broker Operating Systems in the ICC, 2025 document positions Five9 as the most

key vendor ranked in
the report, acknowledging Five9 s important sight for AI-driven advancement in CX. At the center of this advancement is Five9’s outlook for The brand-new CX where AI Professionals as well as AI-empowered Human Representatives collaborate to provide hyper-personalized, easy client experiences. Through empowering services to provide transformative customer communications while lessening prices and also boosting effectiveness, Five9 is specifying brand-new standards for AI-powered services in the get in touch with facility industry.

AI is actually foundational for making outstanding consumer knowledge, as well as our company are actually honored to become determined through AragonStudy as innovative for our attempts to propel the smart contact center onward, pointed out Jonathan Rosenberg, Chief Technology Police Officer and also Chief of AI, Five9. Our concentration has actually been actually, as well as will definitely continue to be, assisting organizations deliver those knowledge along with user friendly devices and also capacities. With each brand new innovation, our experts take a progression for both Five9 and also for the industry as a whole.

The Aragon Research study Innovation honor recognizes service providers leveraging lofty use modern technology to certainly not merely conform as markets modify, yet to proactively interrupt and also inform exactly how their markets will definitely grow. Five9 was formally shown along with the award on December 10, 2024, at Aragon Transform 2024, the yearly Aragon Analysis awards service.Five9’s dedication to innovation, especially its vision for combinationing AI Brokers as well as AI-empowered Person Brokers, is actually preparing a brand-new requirement for just how services may deliver hyper-personalized as well as seamless customer knowledge, pointed out Jim Lundy, Owner, Chief Executive Officer and also Lead Professional, Aragon Analysis. This award and record recognition improves Five9’s devotion to providing AI innovations for CX.

Earlier this year, the business introduced brand new developments, featuring Five9 GenAI Center, Five9 GeniusAI, and Five9 AI Representatives, that change the means firms come close to CX, driving much better outcomes for both clients and agents. About Five9. The Five9 Smart CX System, powered through Five9 Genius AI, gives a complete rooms of options to energy AI-elevated consumer expertises that supply better company outcomes as well as Deliver Delight to CX.

Our consolidated cloud-native offering makes it possible for hyper-personalized consumer experiences and additional empowered workers, creating every consumer interaction a lot more hooked up, easy, and also private. Trusted through 2,500 +consumers and also 1,400+ companions internationally, Five9 unites the energy of artificial intelligence, our platform, and also our people to drive AI-elevated CX.For additional information, browse through www.five9.com. Involve with our company @Five9, LinkedIn, Facebook, Blog.

u00a9 2024 Aragon Research Study, Inc. and/or its Affiliates. All Civil rights Booked.

The id of an Aragon Investigation award winner is actually certainly not a recommendation through Aragon Study of any sort of vendor, product, or service. Perspective source model on businesswire.com: https://www.businesswire.com/news/home/20241211589484/en/. Hannah Blackington.

Corporate Communications Director. Press@five9.com. Resource: Five9.

FREQUENTLY ASKED QUESTION. What primary honors carried out Five9( FIVN) gain in 2024 coming from Aragon Analysis? Five9 won the 2024 Aragon Investigation Innovation Award for AI Contact Centers and was actually called an Innovator in two Aragon Investigation Planet documents: AI Agent Platforms in the ICC, 2025, and also Intelligent Get In Touch With Center, 2025.

What brand new AI products did Five9( FIVN) offer in 2024? Five9 offered Five9 GenAI Center, Five9 GeniusAI, as well as Five9 AI Representatives to completely transform consumer adventure management.Just how carries out Five9’s( FIVN )NEW CX eyesight impact customer support? Five9’s brand-new CX sight mixes AI Representatives with AI-empowered Human Agents to deliver hyper-personalized, simple consumerexpertises while reducing prices and improving performance.

What was Five9’s( FIVN) calculated opening in the Aragon Research World 2025 record? Five9was set up as the absolute most calculated seller in the artificial intelligence Representative Platforms in the ICC, 2025 file, identifying their calculated vision for AI-driven innovation in CX. When did Five9( FIVN) get the AragonAnalysis Development
Award
?

Five9 was formally introduced with the honor on December 10, 2024, at the Aragon Transform 2024 honors service.